1. Information We Collect for Your Orders
When you explore restaurant menus or place an online food delivery request through PlateRush, we gather essential details to ensure your meal arrives hot and on time. This includes your name, delivery address, phone number, and email address. We only collect what is strictly necessary to connect you with top local restaurants and coordinate your delivery.
2. How We Use Your Details
Your information is primarily used to process and finalize your food delivery. Specifically, we use your data to:
- Transmit order details securely to the restaurants preparing your food.
- Provide our delivery personnel with precise routing to reach you quickly.
- Send you immediate updates regarding the status of your hot meal.
- Notify you about exciting new menu additions or local restaurant specials.
3. Keeping Your Delivery Profile Secure
PlateRush values your trust. We implement robust digital security measures to keep your order history, dietary preferences, and personal details completely secure. Your information is strictly utilized to enhance your online food ordering experience and is never distributed to outside marketing agencies.
4. Data Retention
We maintain your account data and order history only as long as required to offer you a seamless restaurant guide and delivery service. Should you decide to remove your profile from our delivery platform, your details will be securely deleted from our active meal coordination systems.
Contact Our Support Team
If you have any questions concerning your privacy or how your food delivery details are handled, please reach out to us: