Terms and Conditions

1. Acceptance of Terms

By accessing PlateRush, you agree to follow these guidelines. Our platform is designed to connect you with top local restaurants for fast food delivery. If you do not agree with any part of these rules, please refrain from using our online ordering service.

2. Ordering and Delivery

We take pride in providing a seamless food delivery experience. Please review the following conditions related to your meals:

• Menu Availability: All dishes and specials are subject to the individual restaurant's daily kitchen inventory.
• Delivery Times: We aim for rapid delivery. However, times may vary based on order volume, restaurant preparation, and road conditions.
• Accuracy: Please verify your order items and delivery address before checkout to ensure a smooth drop-off.

3. Payments and Pricing

Prices for food items are set directly by our restaurant partners. We display all costs, including delivery fees and applicable service charges, clearly before you finalize your order. Payment must be completed securely through our platform to initiate meal preparation.

4. Cancellations and Refunds

If you need to cancel your meal order, please do so immediately. Once the restaurant begins preparing the food, cancellations may not be eligible for a refund. If your delivery arrives incorrect or damaged, contact our support team promptly to resolve the issue with the restaurant.

5. User Accounts

To place orders and track your food delivery, you must register a secure account. You are responsible for keeping your login credentials safe. Providing accurate contact details ensures that delivery drivers can reach you if they need assistance locating your door.